Last updated: [Insert Date]
This Privacy Policy explains how Hair Haven Herbals (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you use our website and services. We are committed to respecting your privacy and safeguarding your information in accordance with applicable laws.
By using our Service, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein.
Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined in the sections below. These definitions apply regardless of singular or plural form.
Definitions
- Account: A unique account created for you to access our service.
- Company: Refers to Hair Haven Herbals, located at Door No 15-181/2, Kotha Peta, Nethaji Road, Kuppam (DT), Chittoor, Andhra Pradesh, India 517425.
- Cookies: Small files placed on your device by websites to track usage and preferences.
- Country: Refers to India.
- Device: Any device that can access the service, such as a smartphone or tablet.
- Personal Data: Any information that identifies you directly or indirectly.
- Service: Refers to the website: hairhavenherbals.com
- Service Provider: Third parties that assist the company in service delivery and analytics.
- Usage Data: Data collected automatically when you use our website or app.
- You: The individual using the service or representing an entity using the service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When you shop with us or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping/billing address
- Purchase history
- Feedback or reviews
Usage Data
Automatically collected information includes:
- IP address
- Browser type/version
- Time and date of your visit
- Pages visited and time spent
- Device type and OS
- Referral links
Tracking Technologies and Cookies
We use Cookies, Web Beacons, and similar tracking technologies to personalize your shopping experience and optimize our service. These technologies help us:
- Remember your preferences
- Improve site performance
- Analyze website traffic
- Offer tailored product suggestions
You can manage or disable cookies through your browser settings. However, rejecting cookies may limit functionality.
Use of Your Personal Data
Hair Haven Herbals uses your data to:
- Process and deliver your herbal product orders
- Manage your account and order history
- Respond to customer queries
- Share product updates, offers, and wellness tips (you can opt out anytime)
- Enhance website experience and performance
- Detect and prevent fraud
- Conduct internal analytics for product development and inventory planning
We do not sell your personal data to third parties.
Sharing Your Personal Data
We may share your data with:
- Service Providers (e.g., delivery partners, payment gateways)
- Marketing platforms (for email/SMS campaigns, if opted in)
- Analytics services (to understand usage patterns)
- Law enforcement or regulatory authorities if required by law
- Buyers/investors, in the event of business sale, merger, or transfer
Retention of Your Personal Data
We keep your data only as long as necessary to fulfill our service obligations, legal requirements, or to enhance your shopping experience. You may request deletion of your data at any time.
Your Data Rights
You have the right to:
- Access, update, or correct your data
- Request deletion of your account and associated data
- Withdraw consent from promotional communication
- Know how your data is used and shared
To exercise any of the above, email us at hairhavenherbals18@gmail.com
Data Security
We implement appropriate measures to protect your data using SSL encryption, secure payment gateways, and regular system audits. While no method is 100% secure, we strive to keep your data as safe as possible.
Children's Privacy
Our products and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe your child has shared personal information with us, please contact us immediately.
Third-Party Links
Our website may contain links to herbal blogs, payment platforms, or social media. We are not responsible for the privacy practices of those sites. Please review their policies independently.
Changes to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page with a revised "Last updated" date. We encourage you to review it regularly.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out:
Email: hairhavenherbals18@gmail.com
- Address: Door No 15-181/2, Kotha Peta, Nethaji Road, Kuppam (DT), Chittoor, Andhra Pradesh, India 517425